> For the complete documentation index, see [llms.txt](https://help.wapcrm.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.wapcrm.net/message-management.md).

# Message Management

- [Summary](https://help.wapcrm.net/message-management/summary.md): Manage messages on WhatsApp, Instagram, Facebook Messenger, Telegram, SMS, and VOIP with WapCRM. Use labels, predefined templates, chat transfers, open/closed status, and advanced filtering.